The network security issue impacting Kansas courts will
delay filings, court hearings and orders being entered into the court’s efiling
and electronic court records system.
Any orders filed prior to the week of Oct. 9 should continue
to process properly.
Individuals with cases in process should consult the Child
Support Services customer hotline at 1-888-757-2445.
Kansas Child Support Services
(CSS) helps children receive the financial support necessary for their growth and development. The program assists by establishing parentage and orders for child and medical support, locating noncustodial parents and their property, enforcing child and medical support orders, and modifying support orders as appropriate.
CSS automatically serves families receiving Temporary Assistance for Needy Families (TANF), Food Assistance, medical, foster care, and child care assistance. Assistance from CSS is also available to any family regardless of income or residency, who applies for our services.
For more information view the Kansas CSS Handbook or visit the Federal Office of Child Support Services website.
a clic aqui para ver una version en espanol del Manual CSS.
How to Receive Child Support Services
To contact CSS during regular business hours (M-F 7 a.m. to 6 p.m.), call the Child Support Call Center (CSCC) toll free at 1-888-757-2445. A child support representative can discuss how to enroll for services, support services in general, or answer questions about an existing child support case.
How to Verify Payment or Make Payments
All child support payments are made through the Kansas Payment Center (KPC). Payments can be mailed to the Kansas Payment Center, PO Box 758599, Topeka, KS 66675 or can be made online by visiting the KPC Website. Make sure to include your SSN and case number to ensure proper credit.
Payments are provided to the custodial parent by direct deposit or on a debit card. Applications to enroll in those payment options can be found at the KPC Website.
As of Aug. 22, 2022, those receiving child support payments on a debit card will be issued a U.S. Bank ReliaCard®. For more information about the transition from KeyBank to U.S. Bank ReliaCard, visit: Kansas Payment Center - Child Support Services (ks.gov).
To view payment history or to check if a specific payment has been received, processed, or distributed please visit the KPC Website or call 1-877-572-5722.