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Family Crisis Response Helpline Welcome

Help is a phone call away. A licensed clinician is available by phone no matter the time, day or night. Local support, from one of 26 community mental health clinics, is ready to respond in person.
Call the Mobile Crisis Helpline – 1-833-441-2240 - now for help with the mental health crisis of Kansans 20 years of age and younger. The Kansas Family Response team is here to help.
DCF and Carelon Behavioral Health have joined forces to operate a continuum of crisis intervention services for children and families in crisis. The Family Crisis Response team using the Mobile Crisis Helpline coordinates behavioral health services for Kansas children, adolescents, and youth age 20 or younger.
By connecting families quickly to supports and services, the Helpline de-escalates crises and prevents the need for more restrictive interventions. The Family Crisis Response is prepared and ready to help by offering one or more of the following:
  • Over the phone support and problem solving to help resolve a child’s behavioral health crisis
  • Over the phone support with referral to community resources or a recommendation to engage in stabilization services
  • In-person support via mobile crisis response if the crisis cannot be resolved over the phone
  • In emergency situations, EMS, law enforcement and/or mobile crisis response unit will be contacted to assist
The Family Crisis Response program is a collaboration with Kansas Department for Aging and Disability Services (KDADS), all three Kansas Medicaid managed care organizations (MCOs), and a statewide network of mobile crisis providers.
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