LIEAP e-Applications are registered via a No Touch Registration Process
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If an e-application cannot be registered by the BOT it must be manually registered like e-Applications received
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_e-Applications.htm
Set KEES Unknown Case - LIEAP as the default application plan
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the user is to enter Office Location + Unknown LIEAP, e.g. enter Topeka Unknown LIEAP if the document was received in Topeka
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Image_KEES_Unknown_Document_-_LIEAP.htm
created go to the Verification List page and edit the record and select LIEAP as the program
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See the LIEAP Procedural Manual for more information on the Request for Information process
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Pending_Verifications_Process.htm
Prior to scanning, set the default capture profile to Package Mode
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This ensures the highest efficiency and decreases the amount of required “clicks” when scanning a large volume of
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Setting_Default_Capture_Profile_-_LIEAP.htm
process flow shows the high level steps utilized when Returned Mail is received for LIEAP
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As a result, returned mail for LIEAP or other Non-Medical programs could be returned to the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Returned_Mail_Process.htm
The Economic
and Employment SERVICES Manual 04-23
FORMS
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These documents are intended primarily for staff use
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Low Income Energy Assistance Program Application (LIEAP
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https://content.dcf.ks.gov/ees/KEESM/Forms/Formstoc_02-23.htmlView duplicates
Navigate to the Case Summary page for the LIEAP case associated with the documents
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additional documents associated to the same LIEAP case but belonging to a different document
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Image_KEES_Document_-_LIEAP.htm
https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Issuance_Data_View_Report.htm
NOTE: To view KEES LIEAP Documents, navigate to the LIEAP Case Summary page in KEES and click the
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The User must be signed into ImageNow
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Left click the drop-down caret next to the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Retrieve_Document_-_LIEAP.htm
Can a Recovery Account be deleted if it was created erroneously
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I created an overpayment through the External Recovery Account process for the wrong Person and/or Case Number
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Troubleshooting_LIEAP_Overpayments.htm