LIEAP e-Applications are registered via a No Touch Registration Process
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If an e-application cannot be registered by the BOT it must be manually registered like e-Applications received
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_e-Applications.htm
created go to the Verification List page and edit the record and select LIEAP as the program
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See the LIEAP Procedural Manual for more information on the Request for Information process
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Pending_Verifications_Process.htm
process flow shows the high level steps utilized when Returned Mail is received for LIEAP
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As a result, returned mail for LIEAP or other Non-Medical programs could be returned to the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Returned_Mail_Process.htm
Navigate to the Case Summary page for the LIEAP case associated with the documents
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additional documents associated to the same LIEAP case but belonging to a different document
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Image_KEES_Document_-_LIEAP.htm
https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Issuance_Data_View_Report.htm
NOTE: To view KEES LIEAP Documents, navigate to the LIEAP Case Summary page in KEES and click the
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The User must be signed into ImageNow
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Left click the drop-down caret next to the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Retrieve_Document_-_LIEAP.htm
Can a Recovery Account be deleted if it was created erroneously
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I created an overpayment through the External Recovery Account process for the wrong Person and/or Case Number
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Troubleshooting_LIEAP_Overpayments.htm
o Do not Date Stamp any application without a signature
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o Sort all documents and place
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no address provided on the letter and file the documents in the LIEAP paper retention area
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Unsigned_Application_Process.htm
the Documents button on the Perceptive Content toolbar then select KEES Unknown Case – LIEAP
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NOTE: LIEAP Unknown Documents names are entered beginning with the office location the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Retrieve_Unknown_Document_-_LIEAP.htm
Left click the drop-down caret next to the Documents button on the Perceptive Content toolbar then select KEES All Case Documents
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See Retrieve KEES Documents - LIEAP for detailed steps
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Document_Removal_-_LIEAP.htm