process flow shows the high level steps utilized when Returned Mail is received for LIEAP
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As a result, returned mail for LIEAP or other Non-Medical programs could be returned to the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Returned_Mail_Process.htm
Navigate to the Case Summary page for the LIEAP case associated with the documents
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additional documents associated to the same LIEAP case but belonging to a different document
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Image_KEES_Document_-_LIEAP.htm
The Economic
and Employment SERVICES Manual 04-23
FORMS
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These documents are intended primarily for staff use
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Low Income Energy Assistance Program Application (LIEAP
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https://content.dcf.ks.gov/ees/KEESM/Forms/Formstoc_02-23.htmlView duplicates
https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Issuance_Data_View_Report.htm
NOTE: To view KEES LIEAP Documents, navigate to the LIEAP Case Summary page in KEES and click the
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The User must be signed into ImageNow
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Left click the drop-down caret next to the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Retrieve_Document_-_LIEAP.htm
Can a Recovery Account be deleted if it was created erroneously
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I created an overpayment through the External Recovery Account process for the wrong Person and/or Case Number
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Troubleshooting_LIEAP_Overpayments.htm
Left click the drop-down caret next to the Documents button on the Perceptive Content toolbar then select KEES All Case Documents
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See Retrieve KEES Documents - LIEAP for detailed steps
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Document_Removal_-_LIEAP.htm
the Documents button on the Perceptive Content toolbar then select KEES Unknown Case – LIEAP
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NOTE: LIEAP Unknown Documents names are entered beginning with the office location the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Retrieve_Unknown_Document_-_LIEAP.htm
high-level steps utilized to process a LIEAP Application with an Alternate Vendor in KEES
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Generate the L-3: LIEAP Alternate Vendor Approval notice from Document Control
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_Alternate_Vendor_Process.htm
Re-Index LIEAP Document with Unknown Case Number or if needed to the Correct Case
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Click the View tab on the
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Click the eForm Submit button to assign the document to the correct LIEAP case
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Re-Indexing_eForm_-_LIEAP.htm