Kansas Department of Social and
Rehabilitation Services
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Prepared by:
SRS Office of Financial
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Day Care Foster Care Food Assistance LIEAP Child Support Enforcement Medical Services
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https://www.dcf.ks.gov/Agency/Documents/SSBG_StatePlan_SFY2012.pdf
Kansas Department for Children and Families Customer Service Concerns
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CSS 22 Child Care 3 Cash Assistance 1 0 LIEAP 1 Food Assistance 20 0 0 APS 2 CPS 20 Foster
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EBT LIEAP Food Assistance
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https://www.dcf.ks.gov/services/Documents/Customer Service/DCF Customer Service Concerns Addressed May 2018.pdf
strong families make a strong Kansas Kansas Department for Children and Families 2013 Annual Report The Kansas Department for Children and Families (DCF) is focused on protecting
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https://www.dcf.ks.gov/Agency/Documents/2013DCFAnnualReport.pdf
The Low Income Energy Assistance Program (LIEAP) provides an annual benefit to low- income
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The primary determinant of the number of LIEAP participants is the prevailing cost of energy
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https://www.dcf.ks.gov/Agency/Documents/Budget/FY 2011-2012 Budget Documents/25500 Exp Jus 12 EES Other Asst.pdf
Process Management Manual providing Roles, Responsibilities, Procedures, Quality Measurement and Process Measurements to ensure adequate staffing, resources, and quality work
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https://www.dcf.ks.gov/Agency/Training/ParentSite1/Documents/Kansas Handbook.pdf
Cash Assistance Child Care EBT LIEAP Food Assistance Food Distribution Medical Assistance
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https://www.dcf.ks.gov/services/Documents/Customer Service/DCF Customer Service Concerns Addressed June 2018.pdf
Kansas Department for Children and Families Customer Service Concerns Handled July 2018 CSS EBT
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Cash Assistance Child Care LIEAP Food Assistance Medical Assistance Employment Services
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https://www.dcf.ks.gov/services/Documents/Customer Service/DCF Customer Service Concerns Addressed July 2018.pdf
you may also qualify and should apply for LIEAP under your name. 4. Question: Can I split my
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APPLICATION For questions, call toll-free: 888-369-4777 or go to www.lieap.dcf.ks.gov
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https://content.dcf.ks.gov/EES/KEESM/Forms/ES-3500_LIEAP_ENGLISH_10-20.pdfView duplicates
BOT – Issues related to LOLA the LIEAP BOT. • KEES Contact Log & Journal – Issues related to
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If you indicated the Dead Stop was for LIEAP, the Application Type field will appear
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Submitting_ServiceNow_Tickets_to_KEES_Help_Desk_-_NonMed_v11_1.pdfView duplicates
List Standard Copy and Paste Text Scenarios
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Reference the KEES User Manual for more detail including specifics around when the text is used, direction for sending the V808 or
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LIEAP
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/ListOfStandardCopyAndPasteScenarios.pdf