Child Support Services announces new vendors
DCF has simplified child support services and announced new vendors for providing services -- Maximus and YoungWilliams. The number of vendors has been reduced from four to two and the standalone call center has been eliminated. Customers should see no major impact in services.
The only minor difference is a different attorney may be representing the state than at prior hearings or who has signed prior documents. All court dates will continue as scheduled.
Additionally, as of Oct. 1, 2021, the child support call center is staffed by the contractor who is assigned your case. Each contractor has dedicated outreach staff to assist customers in connecting to community resources. Some contractor office locations across the state are changing. Learn details on the Contractor Information
Child Support Services FAQs
Newly adopted child support guidelines and forms
Kansas Child Support Services (CSS) helps children receive the financial support necessary for their growth and development. The program assists by establishing parentage and orders for child and medical support, locating noncustodial parents and their property, enforcing child and medical support orders, and modifying support orders as appropriate.
CSS automatically serves families receiving Temporary Assistance for Needy Families (TANF), Food Assistance, medical, foster care, and child care assistance. Assistance from CSS is also available to any family regardless of income or residency, who applies for our services.
For more information view the Kansas CSS Handbook or visit the Federal Office of Child Support Enforcement website.
Haga clic aqui para ver una version en espanol del Manual CSS.
How to Receive Child Support Services
To contact CSS during regular business hours (M-F 7 a.m. to 6 p.m.), call the Child Support Call Center (CSCC) toll free at 1-888-757-2445. A child support representative can discuss how to enroll for services, support services in general, or answer questions about an existing child support case.
How to Verify Payment or Make Payments
All child support payments are made through the Kansas Payment Center (KPC). Payments can be mailed to the Kansas Payment Center, PO Box 758599, Topeka, KS 66675 or can be made online by visiting the KPC Website. Make sure to include your SSN and case number to ensure proper credit.
Payments are provided to the custodial parent by direct deposit or on a debit card. Applications to enroll in those payment options can be found at the KPC Website.
To view payment history or to check if a specific payment has been received, processed, or distributed please visit the KPC Website or call 1-877-572-5722.