Process
LIEAP Paper Application-Loose Mail Process
LIEAP SSP Application Process
LIEAP Overpayment Process
LIEAP Payment
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/whgdata/whlstt80.htm
To index the application and supporting documents to a case when an application is received and the program already has
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Re-index_Documents_-_LIEAP.htm
Capture Profile - LIEAP
Setting Default Application Plan - LIEAP
Image Application - LIEAP
Image KEES Document - LIEAP
Image
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/whgdata/whlstt82.htm
NOTE: The user must be on the
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See Setting Default Application Plan - LIEAP for detailed steps
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While the LIEAP Case Summary page is open, click Capture on the Perceptive Content toolbar
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Image_KEES_Document_-_LIEAP.htm
Set KEES Unknown Case - LIEAP as the default application plan
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the user is to enter Office Location + Unknown LIEAP, e.g. enter Topeka Unknown LIEAP if the document was received in Topeka
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/Image_KEES_Unknown_Document_-_LIEAP.htm
NOTE: The user must be on the
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See Setting Default Application Plan - LIEAP for detailed steps
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on the tab of the window displaying the LIEAP Case Summary page and click anywhere on the
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/ImageNow_Printer_for_Webpage_-LIEAP.htm
LIEAP e-Applications are registered via a No Touch Registration Process
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If an e-application cannot be registered by the BOT it must be manually registered like
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/LIEAP_e-Applications.htm
NOTE: The user must be on the
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See Setting Default Application Plan - LIEAP for detailed steps
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Last Name is Unknown enter the term ‘Unknown LIEAP’ in the First Name and/or Last Name field
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/ImageNow_Printer_for_Electronic_Document_-_LIEAP.htm
Answer: Unless you dropped an application off or applied on-line for the Low-Income Energy Assistance Program (LIEAP) by 5 p.m. March 31, 2020, help is
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https://www.dcf.ks.gov/COVID19/Documents/COVID-19_EES_FAQ.pdf
Click the e-Application hyperlink from the Task Detail window to view the e-Application Summary page
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Accept or reject SSP data by completing Data Acceptance and process the Application
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https://content.dcf.ks.gov/ees/KEESWebHelp/NonMedical-KEESWebHelp/e-Applications.htm