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November SNAP benefits have been suspended due to the federal government shutdown. Learn more
November SNAP benefits have been suspended due to the federal government shutdown. Learn more
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Economic & Employment Services

Reporting Requirements

Report Changes to Keep Your Benefits on Track
Certain chan​ges MUST be reported to DCF to keep benefit amounts accurate. Failure to re​port changes may result in a household hav​ing ​​​to repay benefits or a benefit fraud ​investigation.​​​
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  • Changes must be reported for everyone who is on your assistance case and whose income is counted in determining eligibility, including children’s income and their resources, like ba​nk accounts. It is important that these changes are reported soon after they become known to the household. Failure to report changes may result in a ​​household having to repay benefits or a benefit fraud investigation. ​

     
    • ​When the amount of gross monthly income goes over ​​​130​% of the monthly poverty income guidelines​ for your household size. 
      • Gross income is the amount before any taxes are deducted.
      • Examples of income sources include wages from employment, self-employment income, child support, SSI, Social Security benefits, unemployment benefit​s, retirement benefits, and income from any other source for anyone who is included on your Food Assistance case or whose income is counted, including children. This also includes income from smaller cash jobs and self-employment, like cleaning homes, selling goods, recycling trash, or other things commonly referred to as “side hustles.”​​​
    • ​​When a member of the Food Assistance household has lottery or gambling winnings of $4,500 or greater (before taxes or other amounts are withheld).
    • If an able bodied adult in your Food Assistance household is age 18 through 64 and does not have dependents under age 14 (ABAWD), you must report when that person’s work hours become less than 20 hours per week.
     

    • ​When someone moves into or out of your home.
    • If anyone in your household gets married, divorced, or separated.
    • If your address changes. Please report if your phone number changes, too. 
    • Changes in the source of earned or unearned income. This must be reported.​
    • When the amount of earned income being counted goes up or down by more than $100 per month. 
    • When the amount of unearned income being counted goes up or down by more than $50 per month. 
    • If your household’s total cash, savings, checking, or other resources reach or go over $3,000.



    • ​ If your address changes. Please report if your phone number changes, too. 
    • If your choice of child care provider changes.
    • If there is a change in the number of hours of child care needed, including when child care is no longer being used or has not been used for an entire calendar month for any child receiving assistance.
    • When a parent or person caring for the child loses their job or is no longer in school or a training program.
    • When the total gross monthly income for your household exceeds 85% of the State Median Income for your household size.​​
    Household Size 85% of State Median Income
    Household of 2$5,171 / month
    Household​ of 3$6,338 / month
    Household of 4​$7,605 / month
    Household of 5$8,822 / month
    Household of 6$10,038 / month
    Household of 7$10,267 / month
    Household of 8$10,495 / month
    Household of 9$10,723 / month
    Household of 10​$10,951 / month


  • Reporting changes is simple. Create an account or log in to the DCF Self-Service Portal to easily report any changes by clicking the “Report a Change” link on your account homepage.


    Tips for Using the DCF Self-Service Portal

    • ​To create a new account, you will need your date of birth and your Social Security number.
    • If you forget your username or password, you may request to reset them.
    • You will need to provide your date of birth and Social Security number to reset your username or password.
    • If you previously set up a Self-Service Portal account and are unable to access it, you can create a new account and link your case number(s).
    • More information can be found in the Applying for Benefits(Spanish) desk aid and through tutorials on the DCF Self-Service Portal​. ​

    ​​Changes can also be reported in the following ways:

    By Mail, Fax, or In Person

    To find the address or fax​ number for your local DCF office, visit the Contacts & Locations​ page.

    By Phone

    Call DCF at 1-888-369-4777 to report changes. Wait times may vary depending on call volume​

  • Certain changes MUST be reported to DCF to keep benefit amounts accurate. Failure to report changes may result in a household having to repay benefits or a benefit fraud investigation.

    Maintaining the accuracy of your reported information is part of what makes these benefits possible for eligible Kansans. Errors and misreported information show up as discrepancies that may negatively impact DCF’s ability to provide future funding and benefits. That is why it is so important to keep your information up to date. 

    DCF administers valuable assistance programs to help families and individuals. To ensure these benefits are received by Kansans who need them, our Fraud Investigation Unit investigates and prevents fraudulent use of benefit funds.

    DCF also has access to tools and systems that can provide information on a household’s income, resources, and assets. It is in the household’s best interest to report all necessary information so eligibility and benefit amount can be determined accurately. Remember to report changes for everyone who is on your assistance case or whose income is counted in determining eligibility, including children’s income and their resources, like bank accounts. 

    In Kansas, the SNAP Food Assistance program has a Quality Assurance (QA) unit that makes sure Kansas families receive the correct amount of SNAP benefits on time and that applications are approved or denied correctly. SNAP QA reviews are required by federal law and are part of the USDA Food and Nutrition Service’s system​ of measuring the accuracy of state eligibility and benefit determinations. Data collected by SNAP QA reviews are also used for program improvement and analysis.
  • Certain changes MUST be reported to DCF to keep benefit amounts accurate. Failure to report changes may result in a household having to repay benefits or a benefit fraud investigation​.

    If the agency discovers that the household h​as failed to report a change and, as a result, received benefits to which it was not entitled, a repayment claim shall be filed against the household.

    To ensure benefits are received by Kansans who need them, the Fraud Investigations Unit investigates and prevents fraudulent use of benefit funds. Anyone found guilty of intentionally obtaining benefits for which they are not entitled will be barred from receiving assistance in accordance with program guidelines and may also be subject to a fine, imprisonment, or both.​

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Click here to access Self-Service Portal