Topeka - The Department of Social and Rehabilitation
Services (SRS) contracted with Kansas Health Solutions (KHS) to serve as the
statewide managed care organization for mental health services. The July 1st
transition to a managed care provider for the state’s mental health services
The changes were based on recommendations by the Center for Medicare and
“Kansas Health Solutions has done tremendous work in establishing access to
mental health services,” said SRS Secretary Don Jordan. “I am confident that
Kansas Health Solutions will continue to ensure Kansans receive quality care
across the state.”
To ensure a smooth transition, SRS spent months planning. SRS and Kansas
Health Services conducted over 50 outreach meetings to providers and as many
meetings with various stakeholders in preparation for the implementation of the
new managed care system.
To date, all 27 Community Mental Health Centers in the state have contracted
with Kansas Health Services. In addition, 224 independent agencies for a total
of 780 independent practitioners have contracted to provide outpatient mental
health services to create a system of coverage that will fully serve Kansas.
“A considerable amount of work was required to get this project operational
and working smoothly. I believe this case to be a good example of how managed
care can effectively partner with state agencies,” said Jordan.
first month of operation Kansas Health Solutions received and processed over
10,153 claims for mental health services rendered. Kansas Health Solutions
responded to over 1,355 customer service calls from members and 298 customer
service calls from providers.