Topeka - The Kansas Department of Social and Rehabilitation
Services (SRS) contracted with ValueOptions to serve as the statewide managed
care provider for substance abuse treatment services. The July 1st transition to
the managed care provider occurred on schedule without incident.
As a result of recommendations made by the Centers for Medicare and Medicaid
Services, SRS elected to develop a Prepaid Inpatient Health Plan (PIHP) to
better serve Kansans in need of substance abuse treatment. ValueOptions was
selected to manage outpatient and inpatient substance abuse treatment services
under the direction of the SRS.
During the first month of operation ValueOptions received and processed over
4,000 claims for substance abuse services rendered and responded to over 1,600
customer service/clinical calls.
“We are extremely pleased with the result of the transition,” said SRS
Secretary Don Jordan. “I am excited to see that Kansans needing treatment will
receive services in quality settings. ValueOptions has handled the transition
ions spent extensive time and effort developing a solid provider
network. The company made additional moves to assure readiness for assuming
their managed care duties on July 1st by hiring additional staff to meet with
providers and aid them in completing applications and contracts.
initial implementation phase, SRS met daily ValueOptions to ensure any issues
were addressed in a timely manner. Continued training is available for providers
throughout the month of August.