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Newsroom Independence DCF Service Center Temporarily Relocated

​TOPEKA – Staff from the Kansas Department for Children and Families’ (DCF) Independence service center is temporarily relocating to City Hall, 120 N. 6th St., Independence, as a boiler is repaired in the service center, 200 Arco Pl. The service center has been closed since Monday, due to lack of heat.

“We apologize for this temporarily disruption in service to our clients,” DCF East Regional Director Rob Estell said. “We are working with the building owner to quickly resolve the problem, so the building can reopen to the public by Monday.”


Nineteen DCF employees will continue processing applications and reviewing cases from City Hall, beginning Thursday. Clients may drop off applications or verification information at the entrance of the Arco building on the east side or they may bring them to City Hall. DCF staff will not be able to meet with clients face-to-face, but will be in contact with clients by phone. They can call 620-331-0350, TTY/TDD, 800-766-3777.


Approximately 350 people utilize the service center in Independence on a daily basis.